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Job Details

Account Representative

Company name
Think Resources, Inc.

Salary
36.05 to 36.05 K$/yr

Location
Atlanta, GA

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Profile

Account Support Representative needed to provide dedicated support to all Client Associate positions for a company that sells document solutions and services. Key components of success in this role include: uninterrupted delivery of operational excellence & SLA achievement, client satisfaction and retention, exhibit teamwork (internally & externally), interact with internal leaders (sales and operations), identify additional opportunities to grow revenue and reduce costs. This is contract opportunity in Atlanta, GA.

Responsibilities

Provides backup and peak workload support to all Client Associates in coverage territory.

Establish effective support coverage schedule working with Managers and Site Coordinators to ensure SLAs are met.

Supports training of new employees (as required).

Supports asset redeployment initiatives (re-use, re-deploy, and disposition activities for office assets).

Ensures there is an current Site/Operations Manual for effective coverage support.

Maintain estimation and scheduling of all jobs (as required).

Coordinate personnel work schedules within the account as required (including overtime).

Work with Site Coordinator and Manager to identify and act upon improvement/growth opportunities recognized.

Requirements

3 years experience delivering services in a client environment.

MUST have experience in Print Production!

Able to demonstrate intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet.

High School diploma or equivalent.

Printer/copier first level breakfix and production prints experience.

Company info

Think Resources, Inc.
Website : http://www.thinkenergygroup.com

Company Profile
Engineering Job Openings and Other Hot Jobs Presently Interviewing We have hundreds of hot jobs for Chemical Engineers, Civil Engineers, Electrical Engineeers, industrial Engineers, Manufacturing Engineers and Mechanical Engineers.

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