Superior Group, Inc.
.Superior Group is hiring a Print Production Associate-Legal for our San Francisco, CA based business partner..In this role, you will:Perform basic copying, faxing, printing and scanning functions Perform basic device cleaning, and replacement of operator accessible parts and consumables per equipment specifications Pro-actively manage consumables and supplies using the Days of Supply calculator Maintain on-site operator replaceable parts inventory Collect equipment meter information and submit for billing purposes Perform basic equipment problem diagnosis Serve as the primary customer contact for equipment support and service Coordinate Move/Add/Change (MAC) process Perform Data Entry for activity and asset tracking Provide on-going end user training on equipment Point of contact for equipment removal and delivery Contact service as needed (client and 3rd party) Utilize client web-based applications as needed Driving (if needed for duties) Download and install printer drivers on end-user equipment Perform printer mapping to PC as needed Escalate printer network issues to appropriate resource Perform Advanced Customer Training (ACT) or Docu Care maintenance and diagnosis functions Manage and maintain on-site parts inventory using PM4 Ensure SLAs are adhered to per SOW Physical device management and control Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc.) Monitor/apply current patches Non-client device management as needed Perform remote device monitoring and remote solve (client Device Management) Identify and promote client Office Solutions
.Required Skills / Qualifications:High School Diploma or GEDMinimum of 1 year experience as Knowledge of the legal process and resolving customer and equipment printing issuesPreferred Skills / Qualifications:Demonstrate Network Connectivity Knowledge (Device Management, Print Queue, And Print Driver Mgmt.) Demonstrate ability to utilize competitive product and network management toolsDemonstrate ability to download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms Demonstrate ability to perform mail merges Demonstrate intermediate knowledge of MS Word -- Insert images; Create/manage tables and columns; Edit headers/footers; Create forms; Create/manage multiple sections Demonstrate intermediate knowledge of MS Excel-- Navigate multiple worksheets within a workbook; create charts/graphs; use basic math functions; create basic formulae Demonstrate working knowledge of MS PowerPoint-- Open and create basic presentations, open saved, print using different options Demonstrate Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications) Demonstrate basic knowledge of network (e.g., how to add or delete a network printer) Demonstrate ability to recognize PC to printer connectivity Demonstrate basic knowledge of Digital Front Ends Demonstrate functional knowledge of MAC when needed by clientAdditional Information:Upon offer of employment, the individual will be subject to a background check and a drug screen.Go Beyond. www.superiorjobs.com.EEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.
Superior Group, Inc.
Website : http://www.superior-group.com
Superior Group, Inc. traces its origins to 1934, when Superior Tube Company, Inc. was founded to meet the growing need for industrial tubing products. The company went on to play an important role in World War II by supplying high-quality tubing for Allied aircraft. During the postwar period, Superior Group began its long-term strategy of growth through acquisition. Over the years, the company purchased (and sometimes divested) of companies in both the industrial and service sectors. In 1982, a holding company was established to oversee the expanding portfolio. The holding company was named Cawsl, utilizing the initials of the company's original founders, Clarence A. Warden and S.L. Gabel. Renamed Superior Group, Inc. in 1995, the company has established powerful market positions in a number of industries and geographical markets. The companies of Superior Group, Inc. are unique corporate entities with diverse product lines, widespread geographic locations, and distinct cultures. Each are leaders in their respective fields or market niches, having earned strong positions through technological innovation, competitive instincts, and commitment to quality. We place a high value on service and customer satisfaction, in the belief that a company can only grow by helping its customers grow and compete more effectively. The preservation of these attributes and values will help Superior Group succeed collectively in the years ahead.