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Job Details

Print Technician Level 2

Company name
SilverXis, Inc.

Location
Birmingham, AL

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Job DescriptionClient Relationship Management: Serve as the primary customer contact for equipment support and service Coordinate Move\/Add\/Change (MAC) process\u00a0Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications.Break-fix activities account for 70% of role responsibilities.\u00a0Provide IP address support\u00a0Point of contact for equipment removal and delivery for onsite supportDevice Configuration (Enter IP address, scanning templates, User access levels.Scan to File\/Email, etc)\u00a0Perform printer mapping to PC as required and installation of printer drivers.Monitor\/apply current software updates\/patches On site contact for remote solve resolutions requiring technical expertisePerform Data Entry for activity and asset trackingSKILLS:Customer service and communication skills\u00a01-2 years relevant experience resolving customer and equipment printing issuesAbility to manage multiple tasks.Company DescriptionWe Deliver- Talent, Solution & Satisfaction:SilverXis Inc.is leading provider of workforce solutions.We combine our profound industry expertise with our broad range of full-service capabilities In Recruitment, Consulting, Staffing, and Outsourcing - to deliver the right fit to our clients and candidates.As a leading provider of Staff augmentation and Development, SilverXis will deliver the support staff with the essential expertise to complement your organization.

Company info

SilverXis, Inc.

Company Profile

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