Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Long Beach, CA
View more jobs in California

Job Details

Senior Manager Advanced Product Support - Printers

Long Beach, CA

Apply for this job


u003Cdivu003Eu003Cp style='padding: 10px;border: 1px solid transparent;'u003Eu003Cp style='font-size:16px;word-wrap: break-word;'u003EExternal Job Descriptionu0026#13;u003C/pu003Eu003Cpu003Eu003Cpu003Eu003Cstrongu003EWho is Epson?u003C/strongu003Eu003C/pu003Eu003Cpu003EEncouraging the exchange of ideas, Epson is an exciting and progressive place to work, fostering an entrepreneurial spirit, which empowers individuals to have a direct impact. A commitment to world-class engineering and marketing makes Epson a technology leader in digital solutions which facilitate productivity and personal creativity. Committed to our environment, the organization is dedicated to linking ecology with economy, serving the world by leading eco-conscious initiatives.u003C/pu003Eu003Cpu003Eu003Cstrongu003EOverview: u003C/strongu003Eu003C/pu003Eu003Cpu003EThe primary focus of this position is pre and post-sales support for Epsonu0026#39;s commercial and industrial printer product lines.u003C/pu003Eu003Cpu003Eu003Cstrongu003ERequirements: u003C/strongu003Eu003C/pu003Eu003Culu003Eu003Cliu003EAt least 10 years in a similar role with management experience in the printing industry managing and supporting commercial and industrial printing products.u003C/liu003Eu003Cliu003EExtensive experience is required with copier type commercial printing, MPS (managed print services), large format inkjet solvent and textile printing and digital color label printing.u003C/liu003Eu003Cliu003EPrior people management experience with proven ability to lead and motivate teams within a matrix organizationu003C/liu003Eu003Cliu003EResults driven, team builder with strong communications skills and relationship management skillsu003C/liu003Eu003Cliu003EDetail oriented and highly organized with outstanding follow-through skillsu003C/liu003Eu003Cliu003EBacheloru0026rsquo;s degree (B.A. or B.S) or equivalent work experienceu003C/liu003Eu003Cliu003EAbility to travel 25%u003C/liu003Eu003Cliu003ENew service programs creation, implementation and management in these applicable commercial and industrial product fields is a major plus.u0026nbsp;u003C/liu003Eu003Cliu003EExperience in Consumer Products and Technology industries strongly preferredu003C/liu003Eu003C/ulu003Eu003Cpu003Eu003Cstrongu003EWhat you will be responsible for:u003C/strongu003Eu003C/pu003Eu003Cpu003Eu003Cstrongu003EPre-Launch and Post-Launch Advanced Product Supportu003C/strongu003Eu003C/pu003Eu003Culu003Eu003Cliu003EManages market testing and quality assurance projectsu003C/liu003Eu003Cliu003EEnsures key components of service release are executedu003C/liu003Eu003Cliu003ECollaborates in the development and launch of competitive warranty and service contract programs with Marketing, Sales and Legal.u003C/liu003Eu003Cliu003EManages the analysis of post-launch data to ensure product improvement of current and existing product costs.u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u003C/liu003Eu003Cliu003EReviews and distributes market quality data, and prepares ad-hoc reporting and analysisu003C/liu003Eu003C/ulu003Eu003Cpu003Eu003Cstrongu003ERelationship and Department Managementu003C/strongu003Eu003C/pu003Eu003Culu003Eu003Cliu003EResponsible for hiring, motivating, evaluating, developing personnelu003C/liu003Eu003Cliu003EProvides coaching and mentoring to team members and builds strong relationships with peers and Senior Managersu003C/liu003Eu003Cliu003EOperates within budgetary constraints, participates in the development of annual budget forecastsu003C/liu003Eu003Cliu003EDevelops and maintains written departmental standards and procedures.u003C/liu003Eu003C/ulu003Eu003Cpu003Eu003Cstrongu003EField Service Management:u003C/strongu003Eu003C/pu003Eu003Culu003Eu003Cliu003EManages the relationship on assigned product lines and Epson authorized third party service providersu003C/liu003Eu003Cliu003EEstablishes policy and reviews criteria for whole unit exchange for assigned productsu003C/liu003Eu003Cliu003ENegotiates contracts and manages national third party service providers for nationwide serviceu0026nbsp;u003C/liu003Eu003C/ulu003Eu003Cpu003Eu0026nbsp;u003C/pu003Eu0026#13;u003C/pu003Eu003C/pu003Eu003C/divu003E,datePosted:2018-08-09,employmentType:FULL_TIME,industry:null,hiringOrganization:{@type:Organization,name:**MEMBERS ONLY**SIGN UP NOW***.},identifier:{@type:PropertyValue,name:**MEMBERS ONLY**SIGN UP NOW***.,value:909-en_US},jobLocation:{@type:Place,address:{@type:PostalAddress,addressCountry:US,streetAddress:,addressLocality:Long Beach,addressRegion:CA,postalCode:90745}}}

Company info

Sign Up Now -

Similar Jobs:
Punch Press Operator
Location : Los Angeles, CA
Salary: $14.00-$18.00Lighting company in Burbank needs a Punch press operator! Family owned Company - great place to work!Sets up and operates 30-60 tons stamping (hydraulic) punch press to bend, form, stretch, and straighten meta...
Graveyard-Printing Associate
Location : Los Angeles, CA
Salary: 14\/hr - Overtime - RaisesGraveyard shift available! Career Opportunity! National manufacturing company in Los Angeles seeks eager associates to work in their printing department. Lots of opportunity for growth & developme...
Print Specialist
Location : Bell, CA
Do you have a background in the print industry and a love for customer service?!Then this is the position for you! Background in Print or Graphic Design is a MUST!We are looking for Customer Service\/Print Specialists for a major ...
I found a new job! Thanks for your help.
Thomas B - ,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
PrintingCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
PrintingCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 PrintingCrossing - All rights reserved. 169