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Customer Service Representative

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Islandia, NY

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Customer Service Representative
**MEMBERS ONLY**SIGN UP NOW***.

Islandia
NY
Job #699959529
**MEMBERS ONLY**SIGN UP NOW***., located in Islandia, NY, is a printer/mailer specializing in data management, data processing and personalized printing. We have an exceptional opportunity for a: Customer Service Representative Seeking individual with 3 years experience in direct mail/print production customer service. Completehands-on responsibility for account service and production management for multiple direct mail accounts, consisting of end-to-end campaign planning and execution in the following areas:, digital, bindery/finishing, data processing, personalization, lettershop services and postal regulations. Must be able to recognize and balance client needs for quality, schedule/on time delivery and budget. Qualifications /Responsibilities include: -Ability to communicate and work effectively with Client’s and Marketing partners and proactively present production solutions. -Solid planning and organizational skills. Must develop campaign schedules, monitor them throughout the production cycle and communicate changes/issues in a timely manner. -Direct experience managing letter shop/mailing service process, including data processing, personalization, quality control checks, inventory management and postal reconciliation. -Ability to review new package specifications with client’s creative teams at every phase in the process and provide paper, format, manufacturing and postage recommendations for cost efficiencies. -Proficient in MS Office programs. -Detail oriented, organized with strong math and problem solving skills. -College degree is a plus but not required. We offer excellent benefits and a salary commensurate with experience. Send resume with salary requirements to ~~~
Updated 07/11/2018
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