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Job Details

Printing Service Specialist

$102,663.00 to $133,465.00

Lanham, MD, United States

Posted on
Jan 09,2020

Apply for this job


Open & closing dates Opening and closing dates 01/09/2020 to 01/23/2020
Service Competitive
Pay scale & grade GS 13
Salary $102,663 to $133,465 per year
Appointment type Permanent
Work schedule Full-Time
Locations 2 vacancies in the following locations:
Washington, DC
Lanham-Seabrook, MD
Relocation expenses reimbursed No
Telework eligible Yes as determined by agency policy
This job is open to
Internal to an agency
Current federal employees of this agency.
Clarification from the agency -IRS Career/Career Conditional Employees
-Treasury CTAP Eligibles in the Commuting Area
Announcement number 20CS3-WIB0570-1654-13-KJB
Control number 556171400
Duties Summary
WHAT IS THE WAGE & INVESTMENT DIVISTION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.
See Other Information for Locations.
Learn more about this agency
WHAT DOES A PRINTING SERVICES SPECIALIST DO? Printing Services Specialists satisfy requests for printing and publishing services of printed and electronic products, central to all aspects of the agency’s printing and publishing programs. You will provide coordination necessary for design, compliance with Section 508 of the Rehabilitation Act, requirements and distribution analysis, initial delivery, order fulfillment, and obtaining customer satisfaction. As the focal point for the customer base, you will be required to advise customers and management officials on major publishing programs, highly visible, and complex publishing systems as well as producing, posting, and procuring products.
As a Printing Services Specialist you will:
Perform printing and publishing services required of assigned customer base serving as the first point of contact for all technical aspects of printing and publishing requirements.
Identify needs, establish guidelines, develop schedules, assist with planning and program coordination, and perform periodic production meetings with customer base during meetings with program officials.
Conduct quality assurance inspections to insure that the contractor awarded the bid has adequate production facilities to produce a quality product in a timely manner and with authority to make immediate and on-site decisions.
Analyze the requirements, use, application, function and need for products and make alternate proposals ensuring accuracy, adequate documentation, arrangement of statistics, and placement of illustrative materials. Evaluate the overall effectiveness of publications and forms programs and improve printing procurement and distribution methods to reinvent processes satisfying customer and management needs in the publishing areas.
Develop distribution patterns and establish stocking points for new publications, forms, and other printed matter based on analysis and statistics.
Ensure electronic products are accessible to the audiences that need them by complying with Section 508 of the Rehabilitation Act.
Prepare procurement requisition documents for printed and electronic products and statements of work ensuring accurate descriptions of requested services.
Formulate, initiate, and execute plans to acquire products establishing schedules and procedures for monitoring performance and hold periodic planning meetings with customers explaining current multimedia capabilities relevant to their products, program, or project.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at ****Travel Required Occasional travel - 1 to 5 Nights Per Month
Supervisory status No
Promotion Potential 13
Job family (Series) 1654 Printing Services
Requirements Conditions Of Employment
Refer to Other Information
Click Print Preview to review the entire announcement before applying.
Must be a U.S. Citizen or National
IRS Employees with Career or Career Conditional Appointments
You must meet the following requirements by the closing date of this announcement.
GS-13 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: Determining specifications for the printing of manuscript, i.e., selection of typography, layout, composition, format, paper stock, and other printer's instructions, Negotiating or administering contracts for procurement of manuscript and illustrations, printing, binding and allied services, or printing stocks (paper, inks, etc.), Managing a printing plant that produces printing either for the government or private industry customers, Performing production control work in a large printing plant, Serving as a sales representative for a wide variety of printing equipment, Analyzing the price and cost of preparation and production of printing, Planning, estimating, and scheduling printing on a full-time basis for a variety of publications. Experience with printing processes and equipment and their capabilities, limitations and applicable uses; Experience working with industry-wide product design standards, publishing standards, electronic and digital publishing systems, including source file management, standard file formats, markup languages, concept and use of a core repository, and electronic composition and delivery to ensure products conform to all legal and regulatory requirements; Experience interpreting federal printing, binding and acquisition regulations and procedures. Experience with the requirements and limitations of the various contracts issued by the Government Printing Office (GPO). Experience with program and product management principles, forecasting, distribution methods, federal budget process, production scheduling and estimating techniques to perform program and product planning activities

-The experience may have been gained in the public sector, private sector or Volunteer Service
. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable:
You must have been at the GS-12 level for 52 weeks (time-in-grade requirement).
Additional information
2 (Two) Positions are located in Wage & Investment Cust Ast-Relatnshp & Ed(Care) Media & Publications Publishing Tax Products Branch at 1111 Constitution Ave NW, Washington, DC (DC0022) or 5000 Ellin Rd, Lanham-Seabrook, MD (MD0278)
A PM/C SharePoint site is available for IRS Employees at: ****CONDITIONS OF EMPLOYMENT:
We may select from this announcement or any other source to fill one or more vacancies.
This is a bargaining unit position.
Alternative work schedule, staggered work hours or telework may be available.
Must meet IRS telework eligibility requirements
Tour of Duty: Monday -Friday 8:00pm - 4:30pm
The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
How You Will Be Evaluated
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.

Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13. Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at ****Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP)
you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.
To preview questions please click here
Background checks and security clearance
Security clearance Not Required
Drug test required No
Required Documents
Required Documents
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. ( Cover letters
are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP
for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

Submit a copy of your most recent completed performance appraisal.

IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Benefits for federal employees
Healthcare insurance
Pay and leave
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at ****We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us **** or 816-499-4400 if you require this for any part of the application and hiring process.
To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the Apply Online button and follow the prompts.
You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at ****
and/or the USAJOBS Help Desk
Agency **** Option 1
Email ****
333 W Pershing Rd
Kansas City, Missouri 64108
United States
Learn more about this agency
WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all.
IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.
Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair & Transparent The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
Disability Employment - Reasonable Accommodations
How to contact an agency
Legal and regulatory guidance
Financial suitability
Social security number request
Privacy Act
Signature & False statements
Selective Service
New employee probationary period
Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

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